Reserve now, pay at the hotel!

Watch Out for Scam Emails!

You may have received a false allhotels reservation confirmation email claiming that you paid a $1,100 deposit for a hotel reservation. This email includes an attachment which, if opened, may install a malicious virus on your computer. If you have received this false allhotels email, please delete it immediately. Do not open the attachment.

allhotels did not send this email, and is in no way affiliated with the sender. We never include attachments in our emails, nor do we require you to prepay for your hotel reservation. Our security team is investigating this scam. We're sorry for any confusion to our customers.

Don't worry! Even though we've changed and launched our exciting new site, we still honor bookings that were made prior to April 1.

If you need assistance with your existing booking you can reach us by email at allhotels@lastminute.com. Please provide the following information so we can assist you as efficiently as possible:

Our Customer Service Team will respond to your inquiry as soon as possible, usually within 24 hours during normal business hours of 09am to 17:30pm GMT, Monday through Friday. Inquiries sent during non-business hours will be responded to within the next two business days.

Phone Contact...

For an emergency during your hotel stay or within three days of arrival, please contact allhotels/OTC Customer Care at the following phone number:
+44 (0)1483 264 372 between 09am to 17:30 GMT Monday through Friday

Please see Help for assistance with frequently asked questions

If you booked with allhotels on or after April 1, you can access and cancel your reservation online by filling out the form below:

View Reservations

To review, print or cancel your hotel reservation, please complete the form below.

1Customer Information
2Reservation Information(complete one of the required fields)
---OR---
Last four numbers of credit card used to make reservation

Please see our Frequently Asked Questions for troubleshooting.

Our Customer Care Representatives can be reached to assist you with your service inquiries or to assist you with making a booking. We currently offer support for English and Spanish speakers.

US & Canada Toll Free 1-866-408-4009 (or direct 210-507-3368)