The Ritz Carlton Cleveland is located approximately 12 miles from Hopkins International Airport and attached via walkway to Jacob's Field and Gund Arena. The hotel is also within walking distance of the Rock & Roll Hall of Fame, Great Lakes Science Center, Warehouse District, Theater District, and the Flats.

Hotel amenities include the fitness center, indoor pool, whirlpool, steam rooms, saunas, massage services, Century Restaurant & Bar (with sushi and seafood specialties), and lobby lounge.

All rooms feature clock radios, stocked minibars, twice-daily housekeeping, evening turndown, goosedown and non-allergenic foam pillows, bathrobes, complimentary overnight shoeshine, complimentary morning newspapers, safes, high-speed Internet access, European toiletries, lighted makeup mirrors, and hairdryers. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel. All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.