The Ritz Carlton Cancun is situated on 1,200 feet of beachfront, approximately 15 minutes from Cancun International Airport. The hotel is also located a half-hour from Isla Mujeres and its underwater park, an hour from Xcaret archeological park, 90 minutes from the ancient Mayan city of Tulum, and 120 minutes from the Mayan archeological site of Chichen Itza, considered one of the New 7 Wonders of the World.

Hotel amenities include sculpted outdoor pools, salon and fitness center, Kayanta Spa (with eight treatment rooms), Culinary Center (offering entertaining cooking classes and wine and tequila tastings), KidsCamp program, The Club Grill (fine dining), Fantino (fine Italian dining), El Cafe Mexicano, Caribe Bar & Grill (poolside restaurant), Casitas (on-the-beach restaurant), and the lobby lounge. The hotel also offers room service.

All rooms feature clock radios, iPod docking stations, stocked refreshment cabinets, twice-daily housekeeping, evening turndown, goose-down and non-allergenic foam pillows, bathrobes, complimentary overnight shoeshine, complimentary morning newspapers, in-room safes, Wi-Fi high-speed Internet access, European toiletries, lighted makeup mirrors, and hairdryers. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.